Carhartt Crowley Soft Shell Jacket Custom Made Embroidered

We do understand that sometimes things do not work out. Please notify us within 3 days of receiving your order if there is something wrong. We will either refund, replace or issue store credit. If we refund you must ship back to us your items with the shipping label we will supply to you through email within 14 days. 

We prefer to ship UPS Ground (3-5 days). We do understand that some people would rather us ship USPS. Please pick your preferred shipping during checkout.

We would caution you that if you need your order by a certain date, you should pick UPS. The Postal Service can be unreliable during peak times.

We send out art proofs before stitching or printing your order. Please review carefully for misspellings or mistakes. If you need specific pantone colors for your logo just let us know what those are and we will match as closely as possible. There are not exact thread colors for every color but we do have hundreds of colors on our racks so we will get as close as possible.

You can add any cap or hat to your cap pack to receive the quantity discounts. You can mix styles, colors and sizes.

All caps in one pack must have the same design. We can change colors for items in that pack. For instance, you can have one cap stitched in white, one in green, etc. You can also mix raggy or twill patches as long as the design is the same.

If you would like to do leather patches, those must be done in a separate pack with a minimum order of 6 caps.

You should see a proof in about 2-5 business days. After that, we usually ship in about 14-20 business days depending on product availability. We will always let you know if there is an out of stock item and give you choices to substitute if you wish.

Please Note: Times may be delayed during holiday rush from November to January.

You should get a UPS tracking number through email when we have shipped your order. Let us know if you have any questions. Please make sure you pick the best shipping option for security and protection for your order.

We like to ship UPS but if you would prefer Postal Service please let us know.

Have questions?

No problem..!! Send us an email at support@westernskiesco.com and we can give you more information.

Use the chat box during weekday hours to chat in realtime or give us a call at 719-466-7317. Standard Mountain Time.

Engage. Design. Produce. Deliver.

We will engage honestly with you to ensure we fully understand your needs. We will design solutions that fully meet or exceed your expectations. We will produce consistently high-quality, custom-branded apparel and an exceptional customer experience. We will deliver products that you are proud to wear and that will earn your loyalty and referrals.

No loose threads.

From discussing designs to delivering on our projects, we understand that details matter. We are committed to giving each project our focused attention and to ensuring each meets our high production standards.

Foster pride.

We thrive on delivering products that make our customers and us proud. We are committed to cultivating deep customer loyalty, being prompt in our communications, and taking time to ensure we fully understand and meet our customers' needs.